A new year allows us all to take a moment and figure out what our goals are going to be for the year ahead. With this in mind, we have reached out to industry leaders across the globe to share their health and safety priorities for 2020. This is the first in a series that we will showcase throughout the first months of this year.
When you’re distributing electricity to more than 1.4 million customers, safety needs to be at the heart of everything you do. At Energex, safety is our number one value and continues to drive how we operate our business to provide customers with energy solutions that are economically, socially and environmentally acceptable and sustainable.
Ensuring our people go home safe at the end of every day, and our safety vision of becoming the world’s safest electricity distributor, has driven us to better understand our existing culture and develop a roadmap to improve our safety performance and achieve our vision.
Over the next 2-3 years we are heavily focussed on three primary areas in safety:
- A focus on building greater trust through empowerment and stronger relationships;
- Changing assumptions about accountability, compliance and safety risk by building more flexible and adaptable systems; and;
- Creating a culture where improving work effectiveness results in improved safety performance.
A central component of this direction is ensuring our people are empowered and engaged to be part of the future. What this means for us in 2016 is developing and providing our people with the tools they need to be able to lead safety. An example of where we are already starting to do things differently is introducing safety interactions based on a coaching model where both positive safe behaviours and at-risk behaviours are identified and we are all committed to learning from these and adjusting behaviours where needed.
As we continue along our journey to achieving safer outcomes and implementing solutions from our safety roadmap, we will continue to consult with our people and seek regular feedback. By doing this we seek to grow our foundation of care and trust and ensure that safety is always relevant and meaningful to everyone in the organisation.
Carly Smith | Safety Change and Communications Consultant
Energex manages sophisticated energy distribution networks and delivers world-class energy products, services and expertise to one of Australia’s fastest growing communities. Based in South East Queensland, we have been providing electricity to Queenslanders for more than 100 years. Today, Energex provides distribution services to almost 1.4 million domestic and business connections, delivering electricity to a population base of around 3.2 million people.